Havnhom Decor + Automation

Control4 Yearly Smart Home Support & Maintenance Plans

SMART START- ESSENTIAL AUTOMATION WITH FOUNDATIONAL SUPPORT

$399.90/yr

SUPPORTED AUTOMATION FEATURES

  • Smart lighting (1 room or zone)
  • Basic climate control (smart thermostat)
  • App-based remote access
  • Optional voice assistant integration (Alexa, Google, Siri)
  • Scheduled scenes (e.g., "Wake Up", "Good Night")

PLAN COVERAGE INCLUDES

  • Annual remote software/ firmware updates
  • Free phone & text support (business hours)
  • After-hours text support (1 instance/ month)
  • 5% discount on on-site service calls
  • 1 free on-site support visit per year (up to 1 hour)
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SMART SYNC - EXPANDED CONTROL WITH PERSONALIZED AUTOMATION & PROACTIVE SUPPORT

$799.90/yr.

SUPPORTED AUTOMATION FEATURES

  • Whole-home lighting control (multiple rooms or zones)
  • Multi-zone climate control
  • Smart security integration (locks, sensors, basic cameras)
  • Automated window coverings (up to 2 rooms)
  • Voice control & advanced scene scheduling
  • Basic AV integration (e.g., one media room or zone)

PLAN COVERAGE INCLUDES

  • Annual remote software/firmware updates via OvrC
  • Priority phone & text support (business hours)
  • After-hours text support (up to 2 instances/month)
  • 10% discount on on-site service calls
  • 2 free on-site support visits per year (up to 1 hour each)

*This plan is only for Non Control4 Systems. If you have a Control4 system, please subscribe to Smart Sync or Elite Harmony Plan.

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ELITE HARMONY - FULL HOME INTELLIGENCE WITH PERSONALIZED DESIGN, TOP-TIER INTEGRATION, AND WHITE-GLOVE SUPPORT  

$999.90/yr.

SUPPORTED AUTOMATION FEATURES

  • Whole-home automation: lighting, climate, security, AV, shades
  • Custom smart scenes and routines
  • Full Control4 integration and personalized interface
  • Whole-home audio/video control
  • Advanced surveillance with remote access
  • Energy usage monitoring and automation
  • Integrated touch panels or keypads

PLAN COVERAGE INCLUDES

  • Bi-annual remote software/firmware updates via OvrC
  • Priority support (phone, text, and email)
  • After-hours support (unlimited instances)
  • 15% discount on on-site service calls
  • 3 free on-site support visits per year (up to 2 hours each)
  • Annual system check-up & optimization visit
SUBSCRIBE

Annual Smart Home Support and Maintenance Plans Support Plans and Service Charges

Below you can find a list of the most common questions our customers ask before and after their purchase.

PHONE SUPPORT +
  • Business Hours – Free for existing clients
  • After Business Hours – Requires support Plan C4 Premium or C4 Ultra
EMAIL SUPPORT +
  • Free for existing clients
TEXT SUPPORT +
  • Only available with support plan
SMART HOME TECH ON-SITE SERVICE CALL +
  • $185 / Hour + Travel (1 hr Min)
REMOTE SYSTEM UPDATES/ PROGRAMMING CHANGES +
  • $99 / Hour (1 hr Min)
ALARM TECH ON-SITE SERVICE CALL +
  • $125 / Hour + Travel (1 hr Min)