Privacy policy
PRIVACY POLICY
Your privacy matters to us
Havnhom operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Havnhom is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this policy.
Last updated: August 6, 2026
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel.
- Communications with us including information you provide when sending a customer support inquiry.
- Device information including information about your device, browser, network connection, IP address and other unique identifiers.
- Usage information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
- Directly from you when you create an account, visit or use our Services, communicate with us, or otherwise provide your information.
- Automatically through the Services including from your device when you use our products or services or visit our websites, including through cookies and similar technologies.
- From our service providers when we engage them to enable certain technology or process information on our behalf.
- From our partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor & Improve the Services
We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, process returns and exchanges, arrange shipping, enable reviews, create and manage accounts, and provide a customized shopping experience.
Marketing & Advertising
We may use personal information for marketing and promotional purposes, including email, text message or postal communications and online advertising based on activity such as purchases or items added to your cart.
Security & Fraud Prevention
We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate fraudulent, illegal, unsafe or malicious activity, and protect our Services.
Communicating With You
We use personal information to provide customer support, respond to you, provide effective services and maintain our business relationship.
Legal Reasons
We may use personal information to comply with applicable law, respond to valid legal processes, investigate potential or actual litigation and enforce or investigate violations of our terms or policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
- With Shopify, vendors and other third parties who perform services on our behalf, including IT management, payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request us or otherwise consent to disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction, legal obligations, enforcement of applicable terms or policies, or to protect the Services and our rights.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
Shopify may use personal information collected about your interactions with our store, other merchants and Shopify to provide enhanced features.
THIRD PARTY WEBSITES & LINKS
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites.
CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.
SECURITY & RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.
Any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.
YOUR RIGHTS & CHOICES
Depending on where you live, you may have some or all of the following rights in relation to your personal information.
Right to Access / Know
You may have a right to request access to personal information we hold about you.
Right to Delete
You may have a right to request that we delete personal information we maintain about you.
Right to Correct
You may have a right to request correction of inaccurate personal information.
Right of Portability
You may have a right to receive a copy of your personal information and request its transfer.
Right to Opt Out
Depending on where you reside, you may have a right to opt out of certain sale, sharing or targeted advertising uses.
Communication Preferences
You may opt out of promotional emails at any time using the unsubscribe option provided in those emails.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us.
Phone: +1 905-849-5544
Email:
office@havnhom.com
Address: 3375 Laird Road, Unit 4, Mississauga ON L5L 5R7, Canada