Return & Refund Policy

We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

• Be unused and in the same condition as when you received it.
• Include all original tags.
• Be returned in its original packaging.
• Be accompanied by the receipt or other proof of purchase.

How to Start a Return

To request a return, please email us at office@havnhom.com.

If your return is approved, we will provide:

• A return shipping label (if applicable).
• Instructions on how and where to send your package.

Return Address

[INSERT RETURN ADDRESS]

Please note that returns sent without prior authorization will not be accepted.

If you have any questions regarding your return, feel free to contact us at office@havnhom.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or you received the wrong product, contact us immediately so we can evaluate the issue and arrange an appropriate solution.

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized orders.
• Sale or clearance items.
• Gift cards.

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

The fastest way to exchange an item is to return the original item (once your return has been approved) and place a new order for the desired product.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at office@havnhom.com.