Home Décor & Design Centre FAQs

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THEIR HOME DÉCOR & DESIGN CENTRE PURCHASE.

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Where is your home décor and furniture store located?

We’re conveniently located in Mississauga, Ontario, proudly serving homeowners, interior designers, and builders throughout the Greater Toronto Area, including Oakville, Burlington, Hamilton, Waterdown, Ancaster, Etobicoke, Vaughan, King City, Caledon, and Forest Hill. Our store offers a wide selection of Canadian home décor, modern home furnishings, rugs, mirrors, lighting, and home accessories.

Do you offer in-home design consultations?

Yes! Our design consultants provide in-home visits or project-site consultations to help you select the perfect furniture, rugs, window treatments, lighting, and décor accessories. We assist with cohesive interior design solutions for condos, homes, and model suites across Hamilton, Burlington, Vaughan, and surrounding areas.

Do you work with interior designers, builders, and trade professionals?

Absolutely. We collaborate with interior designers, builders, and trade professionals across Ontario, providing trade pricing, product sourcing, and personalized support for residential and commercial projects. Our team can support CAD drawings, finish selections, and staging for condos and luxury homes in Rosedale, The Bridle Path, and Forest Hill.

What types of window treatments do you offer?

We carry a wide range of custom window treatments, including blinds, motorized blinds, shades, drapery, shutters, and automated sun shades. Our experts can help you select fabrics, finishes, and hardware that complement your space, with options for smart home automation and remote control blinds.

Do you offer custom rugs or made-to-measure options?

Yes. We provide custom rugs, runners, and accent pieces tailored to your space. From contemporary condos in Burlington to luxury homes in King City, our selection of area rugs, throws, and cushions enhances every décor style.

What home accessories do you carry?

Our home accessories include mirrors, wall décor, lighting, cushions, throws, and tabletop décor. Explore modern home furnishings, luxury home décor accessories, and decorative pieces for living rooms, bedrooms, and hallways. We also offer wall lighting and room decorations for condos, homes, and model suites.

How does delivery work for large furniture orders?

We offer white-glove delivery across the GTA, including Oakville, Burlington, Hamilton, Waterdown, Ancaster, Etobicoke, and Vaughan. Our team delivers, unpacks, and sets up your furniture, rugs, and home accessories to ensure your space looks perfect.

How can I see samples before purchasing?

Visit our Mississauga showroom to see and feel samples of fabrics, finishes, rugs, lighting, and window treatments. We can also mail sample kits to your home or condo for a more convenient selection process.

Can I return or exchange an item if it doesn’t fit my space?

Most in-stock items can be returned or exchanged within our policy period if in original condition. Custom pieces, including rugs, blinds, and drapery, are final sale. Our design team will guide you to ensure the right fit for your home or condo.

Do you handle full home or model suite styling projects?

Yes, we specialize in turnkey décor solutions for homeowners, builders, and designers. Our services cover furniture, rugs, window treatments, lighting, and accessories for condos, homes, and model suites.

How can I get started?

You can visit our Mississauga showroom, shop online through our curated collections, or book a complimentary design consultation. We help you select the perfect furniture, window treatments, rugs, lighting, and accessories to bring your vision to life.

Smart Home Automation FAQs

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THEIR SMART HOME AUTOMATION PURCHASE.

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At what stage should we engage a smart home consultant?

We recommend contacting us early, ideally during the design phase, to ensure proper planning and integration of smart home automation, lighting, climate control, security, and remote window shades.

Are you able to provide lighting design plans, CAD drawings, and electrical schedules?

Yes. We offer CAD drawings, lighting design plans, and electrical schematics to support automated lighting packages, smart security systems, and motorized blinds in homes, condos, and luxury properties across Ontario.

What aspects of the home make the most sense to automate for value?

Lighting, climate control, security systems, smart gates, pool control, automated window coverings, and audio/video integration provide immediate convenience and energy savings. Our smart home automation devices and voice control systems make managing your home simple and efficient.

Why is it important to consider reliable tech infrastructure in custom homes or commercial spaces?

Reliable tech infrastructure ensures seamless integration of automated sun shades, smart lighting systems, energy monitoring, and other smart home devices. Proper planning guarantees long-term functionality and performance.

I'm not tech-savvy. Can I still use a home automation system?

Absolutely. Our systems feature intuitive interfaces, voice control, and remote-powered blinds, making your home smarter without technical complexity.

Do you offer client care or after-sales support and maintenance packages?

Yes. We offer monthly and yearly smart home support plans for homeowners, builders, and interior designers. Plans include troubleshooting, system updates, and optional energy monitoring systems.

Would you recommend a home automation package for a new build?

Yes. For new builds, including condos and luxury homes in Vaughan, King City, and Caledon, planning wiring and infrastructure ensures optimal smart home performance and aesthetics.

What is the price range for custom home automation?

Pricing depends on system size and features. We provide tailored solutions for homeowners, builders, and architects, including Control4 dealers integration, automated window shades, electric roller blinds, and smart lighting systems.

What areas do you serve?

We serve Oakville, South Mississauga (Lorne Park, Mineola), Lawrence Park, Rosedale, The Bridle Path, Forest Hill, King City, Kleinberg, Caledon, Muskoka Lakes, and the GTA, offering smart home automation, furniture, rugs, and home décor services.

Do you service both new builds and retrofit existing homes?

Yes. We provide new installations and retrofit upgrades, including automated sun shades, smart security systems, and motorized blinds.

Smart Home Subscription Plan FAQs

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THEIR SMART HOME SUBSCRIPTION PLAN PURCHASES.

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What smart home support and maintenance plans do you offer?

We offer three subscription plans: Smart Start, Smart Sync, and Elite Harmony. Each plan includes smart lighting, automated window coverings, home automation devices, energy monitoring, and premium support services.

What does the Smart Start plan include?

Priced at $39.90/month, Smart Start includes smart lighting for one room, basic climate control, app-based remote access, optional voice control, annual updates, and one free on-site visit per year.

What additional features does the Smart Sync plan provide?

At $79.90/month, Smart Sync expands control to whole-home lighting, multi-zone climate control, smart security integration, automated window coverings in two rooms, and voice control, plus priority support and two free on-site visits per year.

Who is the Elite Harmony plan designed for?

Elite Harmony ($99.90/month) offers full home automation for lighting, climate, security, AV, and shades, including Control4 integration, energy monitoring systems, smart gates, automated sun shades, custom scenes, and three free on-site visits annually.

Can I switch between monthly and yearly subscription plans?

Yes, you can choose monthly or yearly plans. Yearly subscriptions offer discounted rates with the same features.

Are these plans compatible with all smart home systems?

Smart Sync supports non-Control4 systems. Elite Harmony is fully compatible with Control4 for optimal integration.

What kind of support is included with these plans?

Support includes phone, email, and text during business hours, with after-hours assistance, on-site visits, and discounted service calls for smart home automation devices and energy monitoring systems.

How do I subscribe to a smart home support plan?

Subscribe online through our website or contact our support team via email or phone for personalized assistance.

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