
MONTHLY SMART HOME SUPPORT & MAINTENANCE PLANS

SONOS, CALREONE & ALARM SYSTEM SMART PROTECTION. (Not for Control4 Systems)
$39.90/mo.
- Annual remote software and firmware upgrade via OvrC platform for all supported devices.
- Free phone and text support during business hours.
- Free text support after business hours (1 instance per month).
- 5% Discount for On-site service calls.
- Includes 1 free onsite support call per year (max 1 hour).

Control4 Smart Protection
$79.90/mo.
- Annual remote software and firmware upgrade via OvrC platform for all supported devices.
- Control4 OS updates to add new features and functionality.
- Free text and phone support during and after hours.
- Proactive network monitoring to keep an eye out for slow internet speeds or malfunctioning devices.
- 10% Discount for On-site service calls.
- Includes 2 free onsite support call per year (max 1 hour).

Control4 Ultimate Protection
$99.90/mo.
- Annual remote software and firmware upgrade via OvrC platform for all supported devices.
- Control4 OS updates to add new features and functionality.
- Priority text and phone support during and after hours.
- Proactive network monitoring to keep an eye out for slow internet speeds or malfunctioning devices.
- 10% Discount for On-site service calls.
- Includes 4 free onsite support call per year (max 1 hour).
- Free Control4 4sight License (Secure remote access to your home from anywhere).
– 2025
Annual Smart Home Support and Maintenance Plans Support Plans and Service Charges
PHONE SUPPORT
- Business Hours – Free for existing clients
- After Business Hours – Requires support Plan C4 Premium or C4 Ultra
EMAIL SUPPORT
- Free for existing clients
TEXT SUPPORT
- Only available with support plan
SMART HOME TECH ON-SITE SERVICE CALL
- $185 / Hour + Travel (1 hr Min)
REMOTE SYSTEM UPDATES/ PROGRAMMING CHANGES
- $125 / Hour (1 hr Min)
ALARM TECH ON-SITE SERVICE CALL
- $99 / Hour + Travel (1 hr Min)
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