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SMART START- ESSENTIAL AUTOMATION WITH FOUNDATIONAL SUPPORT

$39.90/mo.

AUTOMATION FEATURES

  • Smart lighting (1 room or zone)
  • Basic climate control (smart thermostat)
  • App-based remote access
  • Optional voice assistant integration (Alexa, Google, Siri)
  • Scheduled scenes (e.g., "Wake Up", "Good Night")

SUPPORT PLAN

  • Annual remote software/ firmware updates
  • Free phone & text support (business hours)
  • After-hours text support (1 instance/ month)
  • 5% discount on on-site service calls
  • 1 free on-site support visit per year (up to 1 hour)
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SMART SYNC (PREVIOUSLY C4 SMART PROTECTION)- EXPANDED CONTROL WITH PERSONALIZED AUTOMATION & PROACTIVE SUPPORT

$79.90/mo.

AUTOMATION FEATURES

  • Whole-home lighting control (multiple rooms or zones)
  • Multi-zone climate control
  • Smart security integration (locks, sensors, basic cameras)
  • Automated window coverings (up to 2 rooms)
  • Voice control & advanced scene scheduling
  • Basic AV integration (e.g., one media room or zone)

SUPPORT PLAN

  • Annual remote software/firmware updates via OvrC
  • Priority phone & text support (business hours)
  • After-hours text support (up to 2 instances/month)
  • 10% discount on on-site service calls
  • 2 free on-site support visits per year (up to 1 hour each)

*This plan is only for Non Control4 Systems. If you have a Control4 system, please subscribe to Smart Sync or Elite Harmony Plan.

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ELITE HARMONY (PREVIOUSLY Control4 Ultimate Protection)- FULL HOME INTELLIGENCE WITH PERSONALIZED DESIGN, TOP-TIER INTEGRATION, AND WHITE-GLOVE SUPPORT  

$99.90/mo.

AUTOMATION FEATURES

  • Whole-home automation: lighting, climate, security, AV, shades
  • Custom smart scenes and routines
  • Full Control4 integration and personalized interface
  • Whole-home audio/video control
  • Advanced surveillance with remote access
  • Energy usage monitoring and automation
  • Integrated touch panels or keypads

SUPPORT PLAN

  • Bi-annual remote software/firmware updates via OvrC
  • Priority support (phone, text, and email)
  • After-hours support (unlimited instances)
  • 15% discount on on-site service calls
  • 3 free on-site support visits per year (up to 2 hours each)
  • Annual system check-up & optimization visit
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– 2025

Annual Smart Home Support and Maintenance Plans Support Plans and Service Charges

PHONE SUPPORT

  • Business Hours – Free for existing clients
  • After Business Hours – Requires support Plan C4 Premium or C4 Ultra

EMAIL SUPPORT

  • Free for existing clients

TEXT SUPPORT

  • Only available with support plan

SMART HOME TECH ON-SITE SERVICE CALL

  • $185 / Hour + Travel (1 hr Min)

REMOTE SYSTEM UPDATES/ PROGRAMMING CHANGES

  • $99 / Hour (1 hr Min)

ALARM TECH ON-SITE SERVICE CALL

  • $125 / Hour + Travel (1 hr Min)